We want to ensure that customers all over Australia can take advantage of our amazing array of bulk foods! We have made every effort to ensure our shipping costs are very affordable.
We thank you for ordering with The Source Bulk Foods and hope you love your delivery of premium products!
How much does shipping cost?
NSW, QLD, VIC & ACT
SA & TAS
NT & WA
When will I receive my order?
Customer service is very important to us, we therefore want you to receive your order as quickly as possible. Orders are dispatched daily (except Saturday & Sundays – these orders will be packed and sent on Monday). Your order should be received within 1-10 business days (depending on which state and area you live in).
What if I am not home to receive my order?
No problems. Please let us know at checkout where you would like your order placed. It is best if this is a shady and safe place.
If you live in an apartment or unit block let us know the number of a neighbour that can let the driver in and we can leave your order outside your door.
If you don’t include any delivery instructions at checkout and are not home when your order is delivered or you do not answer the door, our driver will leave your box in the safest place at or near the front door.
Please make a note in the delivery instructions/comments section if you would like to physically sign for your package and we will ensure the driver does not leave your order until it has been signed for. Please note that if you request this service and no one is home to sign for the order, we are unable to take responsibility for any items that have perished as a result of being returned to the courier depot.
We do not advise leaving your order outdoors for prolonged periods of time.
We apologise but we are not able to deliver to PO Boxes and we do not deliver via Australia Post. Please nominate a home or office address. If you do not live in a courier delivery zone we may be able to deliver to your nearest newsagent – please put the name and address of your nearest newsagent in the comments section of your order.
Please note that we are unable to take any responsibility for the loss or damage of your delivery and goods once it has been delivered to your address.
What happens if the product I order is out of stock?
We do our best to make sure our website reflects the products that are in stock, but since stock levels are constantly changing and there may be unforseen delays from suppliers, sometimes the product you order may not be available. If this is the case we will contact you and offer an alternative or a refund on that particular product or ask you if you wish to wait for your order to be sent once the product is received. We apologise if this happens and appreciate your understanding.
Do you ship outside Australia?
If you have an international delivery enquiry please send us an email and we will get back to you.